Online Reputation Management

Reputation management refers to the influencing and controlling of an individual's or group's reputation. Originally a public relations term, the growth of the internet and social media, along with reputation management companies, have made search results a core part of an individual's or group's reputation.

Online Reputation management is not social media monitoring.

Your online reputation management can either positively or negatively affect your brand reputation online , for the simple reason anybody can comment or complain , the idea here is to effectively manage both the comments and complaints . In today’s business and media landscape. Companies of every size can benefit from having a clear outline of its main concepts.

Currently websites are no longer a static page . User-generated content is a must. And regular interactions on social networks are vital to any business success. Prospects, customers, clients…anyone basically anyone is talking about you , tweeting about your latest product, leaving a comment on your blog, posting a Facebook update about their customer experience, and much more.

Question you must ask yourself ?

  • Does your product/service sparks criticism?
  • Are your employees are not social media savvy?
  • The possibility your competitors take advantage of feedback?

We address all the above and more , contact us to get a customised solution or an acclaimed precise off the shelf solution now !

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